Privacy Policy

Auto Owners is operated by:

GSKB International Limited
29–31 Moorland Road
Stoke-on-Trent
ST6 1DS
United Kingdom

Email: [email protected]

For the purposes of UK data protection law, we are the data controller of the personal data described in this policy.

We may use personal data to:

• provide, maintain and improve the Site and its features;
• create and manage user accounts;
• provide subscription-based services and account access;
• process payments and manage billing relationships through our payment providers;
• respond to support requests and account enquiries;
• monitor performance, usage and security;
• prevent fraud, misuse and unauthorised access;
• comply with legal, regulatory and tax obligations;
• enforce our terms and protect our rights.

We process personal data under one or more of the following lawful bases, depending on the context:

• Contract – where processing is necessary to provide the services you request, such as account access or a subscription.
• Legitimate interests – where necessary to operate, secure and improve the Site and our services, provided those interests are not overridden by your rights.
• Consent – where required, such as for non-essential cookies and similar technologies.
• Legal obligation – where we must process data to comply with applicable law or regulation.

If you purchase a subscription or paid service, payment processing will usually be handled by a third-party payment provider. We do not store full payment card details on our own servers unless expressly stated otherwise.

We may receive limited payment-related information from our payment provider, such as payment status, transaction identifiers, billing email address and subscription status, so that we can manage your account and provide the service.

We may share personal data with trusted third parties where necessary, including:

• hosting and infrastructure providers;
• analytics or monitoring providers, where enabled;
• payment and subscription providers;
• professional advisers such as accountants, insurers or legal advisers;
• law enforcement, regulators or courts where required by law.

We do not sell your personal data.

Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take steps to make sure appropriate safeguards are in location

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain security, resolve disputes and meet legal, accounting or tax requirements.

In general:

• account data is retained while your account remains active and for a reasonable period after closure;
• subscription and transaction records may be retained for longer where required for compliance and financial record-keeping;
• technical logs and analytics data are retained for limited periods where possible.

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, misuse, loss or disclosure. However, no method of storage or transmission is completely secure.

Depending on your circumstances, you may have rights to:

• request access to your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• request restriction of processing;
• object to certain processing;
• request transfer of your data where applicable;
• withdraw consent where processing relies on consent.

To exercise any of these rights, contact [email protected] .

You also have the right to complain to the Information Commissioner’s Office if you believe your personal data has been handled unlawfully.

The Site may contain links to other websites. This Privacy Policy only applies to autoowners.co.uk, and we are not responsible for the privacy practices of third-party websites.

We may update this Privacy Policy from time to time to reflect changes to the Site, our services or our legal obligations. The latest version will always be published on this page.